سياسة الخصوصية

This policy explains what personal information Regal Altair Advertising collects through regalaltairadvertising.com, how we use it and the choices you have. It is written in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

1. Information we collect

• Details you send through the quote form: name, phone number, email address, the service you need and your project details.
• Messages, files and artwork you send us on WhatsApp, by email or by phone.
• Basic technical data your browser sends when you visit the site, such as IP address, device and browser type, recorded by our hosting provider for security.

2. How we use it

• To reply to your enquiry and prepare a quotation.
• To design, produce, deliver and install your order.
• To send invoices and keep business records required by UAE law.
• To keep the website secure and prevent spam.

We do not sell your personal information, and we do not send marketing messages unless you ask us to.

3. How your enquiry is sent

When you submit the quote form, your details are emailed to our team and a WhatsApp chat opens with the same details so you can send them to us. WhatsApp is operated by Meta, and its own privacy policy applies to messages sent through it.

4. Third-party services

• Hostinger, which hosts this website and our email.
• Google Fonts, which loads the fonts used on this site.
• Google Maps, which shows our location on the Contact page.
• WhatsApp (Meta), for chats you start with us.

These providers may process technical data such as your IP address under their own policies.

5. Cookies

This website does not set advertising cookies. It stores a few settings in your browser, such as your language choice, so the site remembers them. Embedded services like Google Maps may set their own cookies.

6. How long we keep it

We keep enquiry details for as long as needed to handle your request and any order that follows, and business records for the period required by UAE law. We then delete or anonymise them.

7. Your rights

You can ask us to show you the personal information we hold about you, correct it, delete it or stop using it. To make a request, email info@regalaltairadvertising.com. We will reply within 30 days.

8. Security

The site uses HTTPS, and access to enquiries is limited to our team. No method of sending data over the internet is completely secure, so please do not send payment card details through the form or WhatsApp.

9. Changes

We may update this policy from time to time. The date at the top shows the latest version.

10. Contact

Regal Altair Advertising, Frij Al Murar, Deira, Dubai, United Arab Emirates. Phone and WhatsApp: +971 54 135 1011. Email: info@regalaltairadvertising.com.